– Processing Time
We strive to provide you with the better delivery, normally, the whole processing and shipping period will take 1-2 business days.
– Note regarding COVID-19
In light of the current pandemic of the COVID-19, the normal operation of all couriers around the world has been affected, this includes our courier partners, the order shipping will may appearance 5-7 business days delay. We apologize for any inconvenience and are working hard to get you your products as soon as we can. Thank you so much for your patience and understanding!
-Process after your order is placed
Once your order is placed, you will receive a confirmation email letting you know that our team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
-The standard of shipping and the specific delivery times
We offer worldwide free shipping for all the orders, and we can ship to the following countries:
United State, Canada, Mexico, Puerto Rico, Great British, France, Germany, Italy, Spain, Holland, Austria, Belgium, Bulgaria, Swiss, Czech, Denmark, Finland, Greece, Ireland, Estonia, Croazia, Lithuania, Luxenberg, Latvia, Malta, Poland, Portugal, Romania, Sweden, Slovenia, Ukraine, Slovakia, Brazill, Chile, Columbia, Peru, Australia, New Zealand, Japan, Hong Kong China, Taiwan China, Singapore, United Arab Emirates, Saudi Arabia.
We are temporarily unable to provide logistics services in countries other than those listed above.
Normally, it takes 7-15 business days for your order to reach you. In case of unforeseen circumstances, we will always contact you and accept a refund without any reason.
-What if my order is taxed by customs?
If your order is notified by customs that you need to pay tax, please keep the tax receipt after you pay to customs and send it to our email: firstname.lastname@example.org, we will return the tax to you in 2-3 business days after we receive the email.
-What to do if parcel has not reached me within the normal time frame?
We are welcome any email about you confuse including but not limited to order status, shipping problem even information change, we will try our best to response or solve your question as soon as possible. Otherwise, if your order has not arrived within 20 business days, please contact us at email@example.com. We will take immediate remedial actions.